000WebHost, started in 2006, is one of the most popular free web hosting providers. With the free hosting package the host offers, you are able to get your website online without charges. It really sounds like a good deal, however, when choosing it for running Drupal, will it still be a good choice?
In view of this, we started the following 000WebHost review to help you to judge whether it is a considerable option for Drupal hosting. Several aspects will be covered then, including Drupal compatibility, hosting performance, features, and support quality, etc.
There in the following chart is a 000WebHost editorial rating based on our personal hosting experience and a number of real customer reviews.
Pros of 000WebHost
100% Drupal Compatibility
The free web hosting plan of this company comes with a hosting environment that meets basic the requirements to run Drupal. It has the latest versions of PHP and MySQL, enough PHP memory limit, advanced web server of Apache, and suPHP for a better level of your website security. All these make 000WebHost fully Drupal compatible.
Free Web Hosting Service
In general, most hosting companies provide a hosting package at the price of $6/mo on average. Compare with other web hosts, the biggest advantage of 000WebHost is its free price. Hence, this free web hosting is particularly fit for those who are newbies, small bloggers, and students.
Cons of 000WebHost
Limited Hosting Features
Though 000WebHost is free, there are very limited hosting resources they can offer. In specific, there is a list of things to be mentioned below.
- Limited disk space and monthly data transfer.
- You are only allowed to get 1 website, 2 MySQL databases, 5 add-on domains, 5 sub-domains, 5 email accounts, and 1 FTP account.
- Scripts of PHP, Python, Perl, Ruby on Rails
- Limited weekly backups.
- No Ruby, Perl, Python.
- No SSL certificate.
With limited hosting features in a package, can it be able to meet requirements for those who seriously want to maintain a satisfying website? The answer is definitely no.
Poor Hosting Reliability
The uptime it achieves is, however, not as it has guaranteed of 99%. Based on a monitoring for our Drupal site hosted on 000WebHost, we found that the uptime is not very satisfactory with frequent downtimes occurred. Here you can see the uptime record during last 24 hours below.
Actually, we are not surprised to find this due to the following reasons.
- Generally, a good web hosting company will introduce their data centers in detail. However, we can’t find detailed device-related information on 000WebHost. Therefore, we cannot tell exactly whether the data centers it maintains are good enough to ensure all servers work properly.
- The service is offered for free, hence, for cost savings, the host will not spend much on purchasing quality servers. As thus, your site is hosted on a server with low quality, and may be caught in troubles now and then.
- Many websites are hosted on one server, so your website will be very likely to be affected by other websites negatively.
- The web host has no server monitoring service as well. When there is any issue with their hosting facilities, it cannot be detected and settled timely.
Slow Page Loading Speed
Every webmaster wishes a fast speed on their site. However, the speed of 000WebHost hosting is not so good. According to our monitoring on this hosting service, it takes about 7500ms for server response. It’s rather a slower speed compared with many other web hosting.
Even, we can hardly find any speeding-up related technology this web host provides in its hosting package, no CDN and SSD available at all.
Besides, based on our customer survey, we notice that most customers who host sites on 000WebHost are complaining about its speed and find it annoying every time they experience the slow page loading speed.
Lack of Security Technologies
After checking the features provided by 000WebHost, we have found that this host lacks necessary security technologies, such as SSL, SSH and daily backups. If this is the case when you host your Drupal website with it, the security risk you bear can be great. For example, there may be some security loopholes on your website, which are likely to be used by attackers and make you suffer great loss.
Poor Service Support
Unlike many other web hosts that provide responsive support, including email, live chat, phone support, etc., 000WebHost does not put much on support and only offers email support and user forum.
We made a test on their support by sending them an email asking for help, but found the result disappointing – we received their reply one day later, and didn’t find effective answers actually.
Too Many Negative Comments from Users
From the user review page and other sources of this host, we find that there are many clients complaining about their limited hosting resources, terrible service, frustrating downtime and slow speed, etc. When you turn to them with these issues, usually they suggest you upgrading to premium plan, which, of course, will charge you a certain amount of money.
Summary- Is Free 000WebHost Good for Drupal?
000WebHost is free and reaches 100% Drupal compatibility, however, it’s not so satisfying in hosting resources, performance, security and support. Therefore, it’s not recommended for you to choose this free hosting plan for your Drupal hosting.
If you’re really concerned about hosting charges, you can choose the following three hosting companies, offering quality Drupal hosting with affordable prices.