1and1 VS iPage – Comprehensive Comparison on Shared Hosting

Known for their Linux web hosting services, 1and1 and iPage have been added to shopping list by many webmasters. Simply judging from their official sites, you are confused to make a choice between them since it is natural for both of them to boast that they will best meet your requirements.

Based on the real-time monitoring and the real customer reviews, our editors try to help you learn which one is worth your going by an unbiased rating table at first from the comprehensive perspectives of the prices, features, reliability, performance and customer service. The detailed analyses will come later to tell you more information.

Rating 1and1 iPage
Pricing 3 4
Feature 3.5 4.5
Reliability 4.5 4.5
Speed 2.5 4
Support 3 4.5
Read Review 1and1 Review iPage Review

Introduction

Though 1and1 has been in hosting business for over 20 years, it still fails to meet the demand of the webmasters on some important aspects. It is highly praised for the cheap price, but the poor speed and technical support make it not a good hosting choice.

With over 10 years of hosting experience, iPage has earned the reputation in the whole hosting field thanks to the cost-effective hosting plan, excellent hosting performance, and considerate support. It is no wonder that iPage has kept an excellent customer satisfaction rate.

Price

Regularly, 1and1 requires you to pay $7.99/mo, $9.99/mo, and $14.99/mo respectively for the three packages called Unlimited, Unlimited Plus, and Unlimited Pro. At present, the prices are reduced down to $0.99/mo, $4.99/mo, and $8.99/mo in order to attract more webmasters. To your disappointment, the low prices are only for the first year then they will go up to the regular ones.

In comparison, iPage charges you for a higher price because you need to pay $1.99/mo with up to 83% off the regular price $11.95/mo for the all-in-one package named Essential Plan. However, the sale price can be for your first term including the subscription of 3 years. Besides, it comes with some free extra like $100 Google AdWords offer, $100 credits for Yahoo and Bing search, and free SiteLock that values $100.

iPage Promotional Link Activation

Feature

When it comes to the features which can be regarded as the top concern of hosting site, the two web hosts share some points in common like 1-year free domain and unlimited disk space. However, it is their differences that make one distinguish from the other. To make things clear, we have worked out a comparison table on the analysis of Unlimited (1and1) and Essential Plan (iPage).

Feature 1and1 iPage
Plan Unlimited Essential Plan
Free Domain 1 Year 1 Year
Disk Space Unlimited Unlimited
Bandwidth Unlimited Unlimited
MySQL Databases 20 Unlimited
E-mail Accounts 100 Unlimited
Control Panel Custom vDeck
Perl Yes Yes
Ruby on Rails Yes No
Refund Policy 30 Days 30 Days
How to Claim Link Activation

The above table informs you that you should give preference to iPage. Firstly, iPage has richer features than 1and1 which only provides you with basic and essential features. Besides, the vDeck control panel is much easier for users to manage various hosting service than the custom one offered by 1and1. After all, 1and1 control panel is not well received in the feature rating.

Reliability

In the past 30 days, we have made a deep exploration into the uptime with a monitoring tool to reveal the truth. We found out the 1and1 uptime averages 99.97% and iPage 99.95%. Generally speaking, the two web hosts both have done a good job with over 99.9% uptime. To get the specific statistics, you can take a closer look at the chart in below. Note that the first chart records the uptime of 1and1.

To guarantee a high time, the two hosting companies both utilize state-of-the-art data centers featured in high performance servers, UPS power backup & generators, and 24/7 network monitoring.

Performance

Speaking to the server response time, iPage (about 550ms) is over 30% faster than 1and1 (about 750ms). In addition, many clients are also satisfied with the page loading speed. iPage owes the fast speed to the data centers equipped with Cisco routers using BGP4 protocol and site traffic reporting in the Boston, Massachusetts area.

Customer Service

Like most web hosts, 1and1 and iPage also claim to provide you with technical support 24 hours a day and 7 days a week. The support team can both be consulted through the contact tunnels like email ticket and phone call.

When you are faced with urgent problems, iPage also allows you to get the instant support via live chat which is regarded as the most convenient way. During our survey, there were many complaints towards 1and1 due to the slow support responses and unprofessional answers.

Conclusion – iPage Wins

After the deep exploration, we recommend choosing iPage as your shared hosting provider owing to the advantages over 1and1. Keep on reading to have a clear idea about iPage.

  • The package is priced from $1.99/mo for the initial term.
  • Some free extras like marketing credits are offered.
  • The vDeck control panel is more user-friendly than the custom one.
  • Faster hosting speed is achieved so that you can gain a better using experience.
  • More responsive technical support via live chat.

According to the feature comparison table, you may have noticed that iPage does not support some features like Ruby on Rails. If this is your concern, you still have other better choices instead of 1and1. In our experience, we have listed out a few web hosts for you.