A Small Orange VS SiteGround on Shared Hosting

A Small Orange and SiteGround have attained thousands of customers who host blogs, online stores, and other business websites on their shared servers. The similar shared hosting features, uptime guarantee and support commitments may have made it confusing for you to differ the two web hosts from each other and make a choice.

But in fact, A Small Orange and SiteGround are quite different in the refund guarantee, price, and the support of some features. This comparison will make all the same things and differences clear. The following ratings indicate their service quality.

Rating A Small Orange SiteGround
Pricing 4 3
Features 3.5 3
Performance 3 4
Technical Support 3 3.5
Learn More A Small Orange Review SiteGround Review

What Is the Payment & What Can You Get

When it comes to the cost-effectiveness, SiteGround lags behind A Small Orange in the price and refund guarantee, but it wins in the amount of server resources.

Price & refund

A Small Orange provides affordable plans. The cheapest Tiny plan which is designed for beginners is priced at $2.92/mo, and Small, suitable for hosting small sites, is available at $5/mo. For developers and larger businesses, there are also plans that cost $10/mo and $20/mo respectively. Except for Tiny, all other plans include a free .com domain.

SiteGround now offers a huge 60% discount for all of its three shared hosting plans. The StartUp plan for startups now requires $3.95/mo instead of $9.95/mo, and GrowBig charges $5.95/mo but not the regular $14.95/mo. The most expensive plan GoGeek is priced from $11.95/mo, and the renewal price is $29.95/mo. The plans are affordable for new customers, but the renewals really cost a lot.

Both web hosts provide a refund guarantee, but there is a difference.

  • A Small Orange: First-time customers are eligible for a 90-day refund guarantee.
  • SiteGround: Only the first 30 days are available for trial because cancellations after this period are not eligible for any refund.

Control panel & features

A Small Orange and SiteGround pack all their plans with free cPanel so that their customers get a simple way to manage accounts and websites. cPanel makes hosting much easier than ever.

Besides cPanel, they also offer some other features in common.

  • A free website builder with drag-and-drop capability.
  • Free email accounts with autoresponders and spam filtering.
  • Softaculous one-click script manager for installing and updating over 400 scripts.
  • PHP 5.6, MySQL 5.5, Python, and SSH.

For the differences, check the table below.

Feature A Small Orange SiteGround
Plan Small StartUp
Website 1 1
Disk Space 5 GB 10 GB
Bandwidth 50 GB Unlimited
Email Accounts Unlimited Unlimited
Databases Unknown Unlimited
PostgreSQL No Yes
Perl No Yes
Ruby On Rails Yes No
Pre-Installed Git Yes No
Regular Price $5/mo $9.95/mo
Promo Price $3.95/mo

Can Your Website Be Reliable and Fast with Them?

Not being the bad web hosts, A Small Orange and SiteGround have certainly been trying to improve their facilities and optimize the hosting experience. Currently, the following facts are true with A Small Orange according to the official information.

  • It utilizes enterprise-class hardware based on full SSD drives with RAID redundancy.
  • Servers are based in two data centers, and they feature the latest Intel Xeon dual core processors.
  • The company performs daily backups for free, and all servers contain R1Soft backups.
  • IP-blocking, hotlink protection, and leech protection are available.

And for SiteGround, it claims to use the following equipment and technologies.

  • It has five data center locations around the world.
  • Its servers feature customized CentOS and SSD storage, and they all support HTTP/2.
  • There are on-site replacements for every piece of server hardware.

A Small Orange and SitGround guarantee 99.9% uptime. Fortunately, they haven’t failed our expectation because both can reach the goal in most months. But for speed, neither of them is good enough, which you can see from the following statistics coming from our recent 30 days’ monitoring.

  • A Small Orange: 99.91% uptime, 630ms for server responses and 4.2s for page loads.
  • SiteGround: 99.93% uptime, 550ms for server responses and 3.8s for page loads.

How Can You Ask for Technical Support

There are cases that you should need assistance from the hosting provider. A Small Orange and SiteGround are considerate to offer a knowledgebase and FAQs to cover many basic hosting issues. And besides these things, the two web hosts also offer 24×7 support handled by a dedicated support team consisting of professionals.

Below are some pieces of the important information to know if you care much about the quality of technical support.

  • Both companies accept support requests through live chat and their helpdesk where you can submit support tickets.
  • SiteGround provides a phone number for all customers to call for help.
  • SiteGround support covers a wide range of issues including application configuration.

The biggest problem with their customer service, however, is the not-fast-enough solutions. For A Small Orange, you may wait days for a ticket to be replied. SiteGround does better, but sometimes tickets are still responded slowly.

A Small Orange VS SiteGround – Make Your Choice

As a conclusion of the comparison, neither of A Small Orange and SiteGround is a perfect choice for shared hosting. The former provides cheaper plans with a longer refund period, and the latter offers better technical support and performance. Both come with limitations in the feature.

Now you can make your choice based on these analyses. If you are still uncertain or need more hosting options, we suggest you take the companies below into consideration, too.