Arvixe VS HostGator – Shared Drupal Hosting Comparison

HostGator is a famous and awarded Drupal hosting provider who has stepped in this industry for more than ten years. It offers many services, including dedicated hosting, VPS hosting and shared hosting to millions of users. Arvixe is not as well-known as HostGator, but it also provides a wide range of hosting services.

It might be difficult to figure out which is the better Drupal hosting provider because they offer many same features at affordable prices. Paying special attention to the shared Drupal hosting, the Arvixe vs HostGator comparison is made from the aspects of price, technical support, features and loading speed.

Rating Arvixe HostGator
Overall 2.0 4.5
Reputation 2.0 5.0
Feature 3.5 4.0
Loading Speed 2.5 4.5
Reliability 2.0 5.0
Tech Support 1.5 4.5
Read More Arvixe Review HostGator Review

Pricing Policy

In terms of shared hosting, Arvixe offers two plans – Personal Class and Personal Class Pro. This web host launches five billing cycles for their packages, including 1 month, 3 months, 6 months, 12 months and 24 months. Taking the first plan as an example, you need to pay $7/mo, $7/mo, $6/mo, $5/mo and $4/mo for these billing cycles.

In comparison, three shared plans have been developed by HostGator which are called Hatchling, Baby and Business. Now, you can get the lowest prices of these packages at $3.82/mo, $5.47/mo and $8.22/mo as long as you apply the coupon code HG45PERCENT for a 45% discount. 45-day full refund and any time pro-rated refund are allowed.

HostGator Promotional Link Activation


With regard to the hosting features, Arvixe and HostGator offer rich features. Selecting Personal Class from Arvixe and Hatchling plan from HostGator, we make this in-depth comparison table.

Feature Arvixe HostGator
Plan in Review Personal Class Hatchling
Monthly Bandwidth Unlimited Unlimited
Disk Space Unlimited Unlimited
Email Accounts Unlimited Unlimited
Domains 6 1
PHP5 Yes Yes
Perl, Python, Ruby on Rails Yes Yes
Shared SSL Certificate Yes Yes
Control Panel cPanel cPanel
Price $4/mo $3.82/mo
How to Claim Link Activation

Arvixe and HostGator offer unlimited web storage, monthly data transfer and some necessary development tools, such as Ruby, Python, PHP and Perl. As for the amount of hosted domain, Arvixe allows 6 domains while only one domain is accessible for the customers of HostGator.

When it comes to the most important feature – control panel, the two companies use cPanel to offer services. As is known, industry-acknowledged cPanel is integrated with tons of tools which are convenient for webmasters to manage their websites.

Uptime & Loading Speed

As a reliable and confident Drupal hosting provider, HostGator promises 99.9% uptime. Monitoring shows that the company has kept this promise carefully, which attributes a lot to the reliable data centers, UPS power supply, and network redundancy. Here are the monitoring statistics.

Arvixe also says that it offers reliable shared hosting services, but the truth has told another story. The company actually cannot deliver such as good uptime as 99.9%, and sometimes, the figure even becomes less than 99.5% during our monitoring. The poor uptime has already been a common complaint of those webmasters who have used Arvixe to host their Drupal sites.

HostGator resides their multiple data centers in Provo, Dallas, Texas, Houston and some other locations. In order to offer fast speed and quick server response, this company selects high quality servers, high performance networks and robust facilities.

Besides, HostGator utilizes the latest technologies and direct Internet direction to shorten the network distance between visitors and websites. Therefore, this company is capable of delivering fast loading speed and low latency.

Now look at the performance comparison of Arvixe and HostGator for specific information.

Customer Support

Customer SupportAs an experienced hosting provider in this market, HostGator has a deep understanding of customers’ requirements and needs. So it offers considerate and professional anytime technical support though email, online chat and phone call. In addition, rich resources are contained in the help center and knowledgebase.

To realize the promise of offering friendly and professional technical support, HostGator has employed many experienced technical staffs and engineers to fix customers’ problems. Besides, the operators have to receive professional training, making sure the good attitude to customers.

However, everything is totally different for Arvixe. Although the company promises 24×7 technical support, too, the response time is too slow, and the quality is also very low. It seems that the support agents on the live chat don’t know anything about web hosting. Besides, tickets are never replied within hours.

Therefore, nowadays there are numerous complaints against Arvixe like the following one.

Arvixe Complaint

Conclusion – HostGator Is Recommended

To sum up, when compared with Arvixe, HostGator is the much more trust-deserving and reliable shared Drupal hosting provider. This web host provides rich features and timely customer service. And more importantly, the performance is great, which is crucial to your online business.