DreamHost and GoDaddy are well-known and innovative web hosts offering a variety of hosting products including shared hosting, VPS and dedicated servers. They both have a large customer base with over 1 million clients, but GoDaddy has more domain users than hosting users.
This comparison between the two web hosts analyzes the similarities and figures out their advantages over each other to help Drupal users make a choice. Note that the analysis focuses on shared hosting.
Similarities Between DreamHost and GoDaddy
DreamHost and GoDaddy are one of the main competitors of each other. Below are some of the common points between them in terms of shared hosting.
1-click Drupal install & rich development features
Both DreamHost and Godaddy offer a script installer to automate the installation of Drupal, so you do not need to do everything manually. The installer is integrated with the hosting control panel.
Also, the two web hosts provide many development features to support advanced users, including:
- Multiple programming languages: PHP 5, Perl & Python.
- SSH, which secures remote access and remote command execution.
High hosting costs
Both web hosts charge higher fees for shared hosting than the average in the industry. DreamHost all-in-one plan is rated at $10.95/mo, $9.95/mo and $8.95/mo for 1/12/24-month billing. There are occasional discounts, but none of them lasts for a long time.
GoDaddy has three shared hosting plans with regular prices of $6.99/mo, $8.99/mo and $14.99/mo. Annual billing users can get discounts and gain low prices as $4.99/mo, $5.99/mo and $7.99/mo, while all accounts will renew at the regular prices. The primary plan is not expensive, but it allows hosting 1 domain only, which makes the cost quite high.
Some of the features included in GoDaddy plans are:
- Economy: 1 hosted website, 100 GB disk storage, 100 email accounts, 10 MySQL databases, 50 FTP users & 25 subdomains.
- Deluxe: unlimited disk space, 50 FTP users, 25 MySQL databases, 500 email accounts & 500 MB email storage.
- Ultimate: unlimited disk storage, unlimited databases, 1000 email accounts & 1 GB email storage.
Both DreamHost and GoDaddy offer a free domain. The domain provided by DreamHost is free for the first year, while the GoDaddy free domain renews until the end of the initial term.
Good uptime records
DreamHost guarantees 100% uptime and GoDaddy guarantees 99.9%. They both claim to compensate users when the guarantee fails. According to the monitoring conducted by our expert team in the past year, the two providers can deliver good uptime averaging more than 99.9%.
Imperfect real human being support
Neither of DreamHost and GoDaddy can offer perfect real human being powered support. They both allow multiple communication channels including live chat, phone and support ticket system, while some obvious limitations exist.
- DreamHost: This company offers free support via the ticket system only. Premium support with live chat and phone included charges additional $14.95/mo, which is even higher than the hosting fee.
- GoDaddy: This web host offers efficient phone and ticket support, while the live chat is not always online. We tried several times but in most cases we got the “chat offline” notice below and there was no way to open a chat window.
DreamHost Edges over GoDaddy
DreamHost advantages mainly lie in the hosting speed and 97-day refund guarantee.
Faster hosting speed with SSDs
DreamHost has been delivering faster speed than GoDaddy. Now all of DreamHost shared servers are equipped with SSDs to ensure faster PHP transactions, database queries and caching.
According to our monitoring, DreamHost server response is approximately 30% faster than that of its competitor. But honestly speaking, DreamHost is still not among the fastest web hosting providers. See how the two web hosts perform when comparing with InMotion Hosting, a company known for blazing fast speed.
Longer refund period
DreamHost guarantees 97-day refund. Only payments processed via credits cards can be refunded, and only the payments for shared hosting are eligible for a refund.
GoDaddy guarantees 45-day full refund for annual billing users and 48-hour refund for monthly billing users. After the first 45 days, a pro-rated refund can be asked in the form of in-store credits.
GoDaddy Edges over DreamHost
GoDaddy performs better in the following two aspects.
Better control panel
All of GoDaddy shared hosting users have access to cPanel, the recognized most user-friendly Linux control panel. On the contrary, DreamHost has built their own control panel which is easy-to-use for beginners but not powerful enough for advanced users. The custom control panel might need an upgrade on the design because sometimes it is hard to find the needed features.
CloudLinux with CageFS
GoDaddy Linux servers are equipped with CloudLinux, which improves the stability, security, server efficiency, and the Linux kernel. Also, CloudLinux has been specially optimized for shared hosting.
The availability of CageFS, on the other hand, enhances the security of shared hosting to a large extent by limiting every user in his/her own resource limits.
Which Web Host Is More Worth to Go?
Neither. From a comprehensive perspective, neither DreamHost nor GoDaddy is a cost-effective choice for shared hosting users. If you are curious about a better option, take one of the following companies into consideration.