HostGator has been offering Drupal hosting for years, and now it serves thousands of Drupal users with its fully scalable hosting platform. GreenGeeks is much younger, but it has also optimized servers for Drupal. Besides, it is an official supporter of the Drupal community.
The make the comparison of the two companies easy to understand, we will present the similarities and differences between the starter plans – GreenGeeks EcoSite Starter and HostGator Hatchling based on our monitoring and using experience.
What Are the Same?
As two leading hosting providers in the field, GreenGeeks and HostGator share multiple common merits in their hosting services. Refer to the following sections for more detailed explanations on this point.
Drupal hosting features
Within the hosting plans, GreenGeeks and HostGator include abundant server resources and almost all the essential features for users to build an online presence in a confident manner.
For the sake of brevity, we have only listed some core features coming with EcoSite Starter and Hatchling plans as below.
- Unlimited disk space and bandwidth, which ensures enough resources for a Drupal site to run.
- 1-click installer, with which Drupal installation and updates can be automated. No special knowledge or skill is required.
- cPanel, which makes website management, database creation and file management a breeze.
- Unlimited email accounts, along with auto-responders and spam assassin protection.
- SSH, which ensures an easy way for remote web development and file debugging.
GreenGeeks puts much emphasis on green hosting. The company has utilized many methods to keep their services green, such as maintaining remote workforce, optimizing servers constantly and purchasing green credits which value three times the energy consumed by data centers.
HostGator makes the hosting solutions green mainly by offsetting server emissions with wind powered Renewable Energy Credits, which is also helpful to phase down the environmental pollution in this energy-demanding industry.
99.9% uptime guarantee
GreenGeeks and HostGator know that an inaccessible website means nothing, so they guarantee 99.9% uptime for shared hosting and keep enhancing servers and networks. Now for both web hosts:
- Power supply is guaranteed by UPS system and backup generators.
- Network connectivity is ensured by multiple network carriers and advanced routing and switching.
- Service consistency is guaranteed by 24×7 on-site server and network monitoring.
By utilizing these rock solid data center facilities and advanced technologies, both GreenGeeks and HostGator are able to ensure users worldwide with a fairly secure and reliable hosting environment.
As you can see from the chart below, GreenGeeks has achieved an average of 99.98% uptime in the last thirty days, which is more outstanding than most other competitors.
HostGator, on the other side, is not to be outdone from this perspective. As the following chart shows, the company has delivered 99.99% uptime on average, which is even slightly better than that of the former company.
Both companies offer support through phone, live chat and email. All the support channels are available 24 hours a day, 7 days a week, so you can be sure there is someone ready to help you even in the midnight of Saturday. According to our experience, they are able to give quick replies for over 90% support requests.
In addition, the two companies have prepared a tremendous number of video tutorials, guides, and other articles, enabling users to address and fix most commonly seen issues that they may come across during their hosting journeys.
GreenGeeks Advantages over HostGator
Despite the above-mentioned common merits, there remain some differences between GreenGeeks and HostGator hosting services. According to our surveys, GreenGeeks has surpassed its rival in the following aspects.
The regular price of EcoSite Starter starts from $4.95/mo, while if you sign up through the promotional link below, you can enjoy a special price of $3.96/mo, 20% off the regular price. The available billing cycles include 12 months, 24 months and 36 months.
Hatchling is priced from $6.95/mo regularly. A promotional offer of 20% discount is accessible for everyone, but the company now provides a secret 45% discount for new customers applying the exclusive coupon code HG45PERCENT, with which the effective price starts from $3.82/mo. You can choose from 1/6/12/24/36-month terms.
Based on the above facts, it is beyond no doubt that the hosting services of both companies are affordable for all-level users. However, GreenGeeks plan is relatively more budget-friendly than that of HostGator.
Unlimited domain hosting
EcoSite Starter users are allowed to host multiple domains on a single account, while this feature is not available for Hatchling users. You can only host one domain with Hatchling. Besides, no parked domain is included in this plan.
Free domain for life
In all shared hosting plans including EcoSite Starter, GreenGeeks offers a free domain. You can buy a new domain, or use the service to transfer a domain to GreenGeeks. The domain can be any of .com, .net, .org, .us, .ca, .info or .biz.
GreenGeeks is one of the first web hosts utilizing SSDs for shared hosting. With this technology, page loading speed can be improved by 50%. Nowadays, more and more hosting providers are testing and applying SSDs as this is among the most effective ways for speeding-up.
HostGator Advantages over GreenGeeks
HostGator also has its own advantages against GreenGeeks, such as providing free marketing credits, guaranteeing faster speed, and so on. More elaborative illustrations are given as below.
Free advertising credits
Hatchling comes with $100 Google AdWords credits with which you can promote your website or business across the Google network to reach a larger audience. Besides, $100 Bing/Yahoo credits are also available, which enables you to try advertising on the Bing advertisement platform.
Slightly better speed
The servers of both GreenGeeks and HostGator are placed in world-class data centers which are well connected and monitored by on-site technicians. Bandwidth capacity, routing and network infrastructure are all on the top level, so there is no need to worry about connection failure or network latency.
As we have been monitoring the shared hosting of both web hosts for more than two years, we have found that HostGator is approximately 10% faster than GreenGeeks in server response and 20% faster in page loads. Below are the recent records of the server response speed.
HostGator guarantees 45 days full refund for shared hosting, which is a little longer than the 30 days offered by GreenGeeks. Within the guaranteed period of time, you can ask all your hosting payments back if you cancel your hosting package. Credit cards and PayPal are both refundable.
More extensive support resources
HostGator has maintained an instructive support portal which includes a large number of written tutorials and videos. Beginners can easily learn how to set up an account and publish a website. Advanced topics like website design are also covered. Other resources include:
- A blog which includes industry news, business tips and website optimization tutorials.
- Support forums in which you can ask all kinds of questions related to web hosting and websites.
Final Thought – GreenGeeks or HostGator?
From what we have analyzed in this in-depth GreenGeeks vs HostGator comparison, both companies are reliable, fast, and rich featured.
In this case, we would like to provide the following suggestions for users’ reference when making a choice between the two companies.