HostDime is a privately held hosting company. Since the inception in 2001, it has been a leading provider of data center services and a wide range of hosting solutions, including managed shared hosting, VPS hosting and dedicated servers.
To help readers figure out whether HostDime is good for running Drupal or not, we are going to take Business Web Hosting as the analysis sample to reveal both the good aspects and shortcomings of the company.
Based on our real monitoring results and hundreds of webmasters’ feedbacks, this HostDime review focuses on multiple top concerns in selecting a Drupal hosting provider, including the affordability, features, uptime, speed, and technical support.
What About the Hosting Packages and Prices?
For Business Web Hosting, HostDime provides three plans, namely, sHD1, sHD2, and sHD3, which are priced at $20/mo, $30/mo, and $40/mo in several. Honestly speaking, the pricing level of these hosting plans is almost the same as that of some VPS hosting packages. For more detailed information, please check the following list.
To make sure every penny that users have spent is risk-free, many reputable hosting providers are offering at least 30-day money back guarantees, during which full refunds are usually possible without many limits. However, when it comes to HostDime, things are a little bit different.
This company offers a 45 days guarantee, with which full refunds are possible in theory. But this guarantee only applies to new users of the hosting services. Besides, when asking for refunds, users have to provide the detailed reasons for why they are canceling their accounts. Once these requests are received, HostDime will decide whether they qualify for a refund or not.
What About the Hosting Features?
With Business Web Hosting, the features available are honestly limited, especially when server resources are taken into account. A real example is sHD1 that comes with only 100GB monthly data transfer.
Also, this company fails to provide some vital features by default, such as SSH and automated backups. Moreover, there is few specified information about its email accounts, FTP accounts, MySQL databases, etc, which makes it difficult to evaluate the hosting features more comprehensively.
However, we have to admit that there remain some good aspects about HostDime Drupal hosting features.
- The company provides each hosting solution with cPanel, one of the most popular control panels in the field. This easy-to-use cPanel is integrated with a 1-click installer, with which users are able to install and manage Drupal in a simplified way.
- HostDime offers PHP 5.4, MySQL 5.5.48, and Apache 2.4.16, which are able to meet the minimum technical requirements for running Drupal correctly.
- Each hosting solution is provided with some freebies, including top-of-the-line SSDs, website builders, and analytic tools.
How’s the Hosting Performance?
HostDime utilizes a 25,000 square feet data center in Orlando, Florida, US. This data center is claimed to be privately owned and operated by its staff. Multiple redundant power, network and security systems are included with the data center.
Also, the company partners with various big names, including Brocade, Juniper, and Cisco to power their Tier 1 network with high-class routers and switches. Besides, engineers are performing routine maintenance and monitoring to guarantee a reliable and optimized hosting environment.
With the help of the robust data center, network, and servers, HostDime is confident in providing a 99.9% uptime guarantee for each user. According to our monitoring statistics, the company has achieved an average of 99.90% uptime in the past thirty days.
Technically speaking, this uptime is good yet not excellent considering the premium service prices. For more detailed information about HostDime uptime, please check the following picture.
When it comes to speed, HostDime performance is not as satisfying as that in uptime. Based on the monitoring outcomes, the company’s page loading speed averages at 3.85 seconds, which is fairly slow in the industry.
Besides, it takes HostDime approximately 583ms for responding to each server request. This server response time is fairly depressing when compared to other leading hosting providers like InMotion. The server response time of InMotion is 237ms, 59.3% faster than HostDime.
The following picture presents the server response time of HostDime.
How’s the Technical Support?
Technical support has gained an increasingly heavy weight in evaluating whether a Drupal hosting provider is worthy to go or not. According to our investigation, HostDime has made many efforts in guaranteeing good technical support.
This company is a large-sized global company that consists of more than 250 employees. Its support team are made up of professional and experienced technicians to guarantee the support quality.
Also, it provides various channels to access the support representatives, including the live chat, phone, and email systems that are available 24×7. Moreover, it offers a wide range of helpful materials for users to find out some solutions for themselves.
Conclusion & Suggestion
From this in-depth review, HostDime has done some good jobs. The company does provide various choices of hosting solutions and guarantee fairly good uptime. Its technical support is also good.
However, there are multiple obvious drawbacks with its hosting services. Firstly, its hosting plans are provided at premium prices. Secondly, the features available with these plans are fairly limited. Thirdly, the company’s performance in speed is not satisfying enough.
As a result, we do not recommend HostDime for Drupal hosting. If you are looking for a quality and reliable provider, the following alternatives are worthy of a try. Having an average of over ten-year hosting experiences, these companies are recognized as some of the top 10 Drupal web hosts by numerous experienced editors and webmasters.
All of these companies provide various hosting packages that are fairly charged and richly featured. Also, they provide stable uptime, fast speed, and responsive support to meet your needs in an all-round way.