As HostGator and ixWebHosting are two widely known providers of various hosting services, we are now carrying out a comparison between their shared hosting plans, aiming at telling their differences in the pricing, control panel, technical support, performance and several other hosting factors.
With the unbiased ratings, expert performance monitoring and detailed information, you should be able to find out which web host between the two is better in meeting you needs.
Let’s begin the comparison with the service ratings.
Shared Hosting Pricing
HostGator and ixWebHosting have quite different pricing policies, but both of them are now offering attractive discounts for the initial purchase of all shared hosting plans.
Prices and discounts
HostGator provides 3 shared hosting plans in total and set their prices from $6.95/mo for regular and renewal customers. Currently, there is a 45% discount for all the plans, so those who make the first purchase with HostGator by using the coupon code HG45PERCENT can get a special price of $3.82/mo.
The low price of $3.82/mo is for the most affordable Hatchling plan, and the other two plans – Baby and Business – are available from $5.47/mo and $8.22/mo.
By purchasing any of these plans, you can get $200 free advertising credits which are used to market your website, service or product on Google, Bing and Yahoo.
ixWebHosting also has 3 plans, which helps guarantee the scalability of hosting resources. The Expert Plan is priced from $7.95/mo, and the Business Plus and Unlimited Pro plans are rated at $14.95/mo. With the available discounts, the cheapest plan is now purchasable from $3.95/mo, and the other plans are $7.95/mo.
The up to 50% discounts are appealing, while you have to pay attention to the price gap between the initial term and renewal if you are going to use the service for two or more years.
Both of HostGator and ixWebHosting provide money-back guarantees. However, there are notable differences between their terms about the guarantees.
HostGator allows all new customers to test and try its shared hosting plans within the first 45 days. During such a long period, you can cancel the service at any time and then ask for a full refund with no question asked.
Being quite different from HostGator, ixWebHosting has released two refund guarantees.
- With the 30-day refund guarantee, you can request a full refund of all fees you have paid excluding domain registrations and over-usage if you terminate your hosting account within the first 30 days.
- With the 90-day refund guarantee, you can request a refund of the current month’s hosting fee and all the unused months within the first 90 days. Setup fees, domain registration fees and any over-usage are non-refundable.
ixWebHosting doesn’t state clearly who are eligible for which guarantee, so you’d better consult the sales support for details if you care much about this. Besides, it’s a little annoying that the company always asks for reasons and suggestions when someone requests a refund.
Shared Hosting Control Panel & Features
HostGator and ixWebHosting are strikingly different in the shared hosting features they provide, and the most significant difference is the control panel.
cPanel VS H-Sphere
To make sure that beginners can get started quickly and to guarantee easy management of domains, databases, scripts and more, HostGator provides all users with free access to cPanel, a fully functional icon-based control panel that has helped millions of website owners control various aspects of their websites from a web browser.
Due to the company’s endeavor, you can even install, upgrade and uninstall over 75 open source scripts including Drupal, Joomla and WordPress from the control panel. These tasks are covered by the QuickInstall installer which has already been integrated with cPanel.
ixWebHosting doesn’t utilize cPanel, the most popular Linux hosting control panel. Instead, it offers H-Sphere to enable customers to manage emails, MySQL databases, domains and website stats. However, from the demo, you can easily see that H-Sphere cannot compete with cPanel at all in the design and usability. The former looks too old-fashioned, and its features are quite limited.
There is also a script installer included in H-Sphere with which you can set up 31 applications within a short time. However, Drupal, though being one of the most popular content management systems, is not listed among the available applications.
Hosting resources and features
In addition to the control panel, there are still many other differences between the two web hosts’ hosting features. For example, HostGator allows the users of the Hatchling plan to host one domain only, while ixWebHosting allows hosting multiple domains in all plans.
From this example, you may think that ixWebHosting is more cost-effective. However, the fact is apparently opposite. HostGator actually offers more features than the competitor, such as an easy-to-use site builder, SSH, and Python.
More information is presented in the table below.
|OS||CentOS 6||CentOS 6||CentOS 5|
|IP Deny Manager|
|Claim||Link Activation||Link Activation||–|
Security and Performance
According to our testing and monitoring, both of HostGator and ixWebHosting have been doing well in security and uptime, while the former surpasses the other much in speed.
Web hosting security
The two companies have taken a series of measures to keep their shared hosting services secure.
- They conduct consistent hack scan and malware monitoring to prevent injections and hacks.
- They perform 24×7 spam filtering to help users fight against email spam.
- They back up users’ databases and files regularly.
Good uptime is a praise-worthy aspect of both HostGator and ixWebHosting. They have always been trying to minimize downtimes by supplying uninterrupted data center power, redundant networks with sufficient capacity, and advanced cooling systems.
Due to the highly accessible data centers and servers, the two web hosts have been keeping their uptime above 99.9% in over half the months since June 2015. In fact, HostGator does even better by offering over 99.95% uptime.
Below are the monitoring results of the two web hosts’ uptime.
When it comes to the hosting speed, HostGator is much better than the competitor since its server responses are over 100% faster than those of ixWebHosting throughout our monitoring, which is presented in the chart below.
There are several reasons for this result, and here are two of them.
- HostGator offers two server locations including Houston, TX and Provo, UT, so users can always select the closer one for better speed. ixWebHosting uses a single data center, and there is no information about the location.
- HostGator speeds up the delivery of website content with CDN, and it doesn’t charge this service.
Both of HostGator and ixWebHosting provide 24×7 on-site technical support through ticket, email as well as two quickly accessible channels including phone and live chat. You, the user, then get enough choices when having to contact the support team for consultation or problem-resolving.
However, after trying the support services and the online support resources, we have found two advantages of HostGator that gain this company a higher rating.
- All of HostGator support channels are reliable, so you can access and use them at any time. The phone support of ixWebHosting, however, is sometimes unavailable for days due to unexpected issues.
- HostGator provides multiple support forums and responds to technical issues reported in the forums quickly. ixWebHosting doesn’t offer any discussion forum.
HostGator VS ixWebHosting – Final Judgment
Though both having a long history in offering shared hosting solutions, HostGator has done much better than ixWebHosting in the recent years, which has earned it a high reputation. The current customer satisfaction rate is over 95%, which is remarkable.
So as a conclusion, we recommend you to try HostGator to get better hosting performance, support, and ease of use.