Lunarpages VS GoDaddy on Shared Hosting

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Lunarpages and GoDaddy are two big web hosts who have established reputation on the Linux shared hosting service. Therefore, you may want to find out if any of them can meet your requirement. On the way to explore the detailed information about the two web hosts, you may ignore some important factors due to the limited knowledge and time.

We are here to help you have a clear idea about Lunarpages and GoDaddy before your subscription. Being responsible for our words, we not only try to get accurate statistics with a monitoring tool but also hear many voices from real users. The below rating table is exactly on the basis of our investigation on the hosting fees, hosting features, hosting environment, and hosting support. To sum up, both are not good shared hosting providers.

Rating Lunarpages GoDaddy
Uptime 4 stars 4 stars
Price 2 stars 3 stars
Speed 2.5 stars 2.5 stars
Support 2 stars 3 stars
Learn More Lunarpages Review GoDaddy Review

Pro of Lunarpages and GoDaddy – Good Uptime

With constant monitoring, multi-tier redundant power systems, high-performance servers, and many other efforts, Lunarpages and GoDaddy are able to guarantee a good uptime. Our monitoring tells that the uptime of Lunarpages averages 99.90% and that of GoDaddy averages 99.93%.

Cons of Lunarpages and GoDaddy

Hidden fees behind the plans

It seems that Lunarpages and GoDaddy set reasonable prices for the Linux shared hosting plans because Lunarpages requires you to pay$4.95/mo for a free domain name, unlimited bandwidth, unlimited storage, unlimited mailboxes, unlimited MySQL databases, etc., and GoDaddy charges you $3.99/mo for a free domain name, unlimited bandwidth, 100 GB disk space, etc.

However, there are some hidden fees behind the affordable prices. Lunarpages requires you to pay extra $2/mo for SSH and $2/mo for cPanel. And GoDaddy requires you to pay $1.99/mo for site backup. In most cases, however, some quality web hosts like InMotion include free SSH, cPanel, and backup in the hosting solutions. It’s worth being mentioned that the best value of Lunarpages is for 5-year contract, that of GoDaddy is for 3-year contract, and that of InMotion is for 2-year contract.

Feature Lunarpages GoDaddy InMotion Hosting
Plan Basic Economy Launch
Free Domain 1 1 1
Disk Space Unlimited 100 GB Unlimited
Bandwidth Unlimited Unlimited Unlimited
Email Accounts Unlimited 100 Unlimited
MySQL Databases Yes Yes Yes
Perl Yes Yes Yes
Ruby on Rails Yes No Yes
SSH $2/mo Free Free
cPanel $2/mo Free Free
Backups Paid Option Paid Option Free
Refund Policy 30 Days 30 Days 90 Days
Regular Price $4.95/mo $7.99/mo $7.99/mo
Discount No 50% 56%
Current Price $4.95/mo $3.99/mo $3.49/mo
Conclusion Recommended

Both slow speed

In order to make your server run smoothly and efficiently, both web hosts equip each data center with advanced routing technologies, top-notch core processors, etc. To better at the service of your primary audience, you are free to choose the data center which is closest to them geographically.

When digging into the details, we are told with a different story that both web hosts fail to deliver a fast speed. According to our monitoring, the server response time of Lunarpages is more than 830ms and that of GoDaddy is more than 780ms, which is far behind that of InMotion (about 230ms). We’d like to share the chart with you so that you have an access to more statistics.

Theoretically, there is no problem for Lunarpages and GoDaddy to shape a fast hosting environment because both have built solid hosting infrastructure. In our experience, we doubt that the two web hosts may overload Linux servers in order to lower the costs.

Both poor support

You may take it for granted that Lunarpages and GoDaddy can guarantee a good customer service since both have opened multiple communication channels to the users. However, we would like to say that both web hosts still need improvement in the responsiveness and professionalism.

Regardless of the guarantee of 24/7 technical support, Lunarpages sets time limitations for the shared hosting plan from 7:00am to 5:00pm (Pacific Time) on weekdays. In other words, you shoulder the high risk to a loss of money because you cannot get help from Lunarpages during certain time. What’s worse, there are also many low marks on the Lunarpages support due to the unhelpful answers.

As present, you may also hold expectations for GoDaddy who allows you to contact the support team by having a limited-time chat, submitting a ticket, or making a call. However, you will be disappointed by the slow chat and ticket support. When faced with emergencies, you should give priority to the phone support. Here you need to pay attention that GoDaddy does not offer free phone service in some areas, which means you have to pay for the phone calls outside the specific areas.

Alternatives

It is true that Lunarpages and GoDaddy not only come with rich features but also have a high uptime, but they are not good options due to the hidden fees, mediocre speed, and poor support. In a big picture, you’d better stay away from the two web hosts. If you lose your way, you can take the below quality web hosts into consideration.