MochaHost VS HostGator – Shared Hosting Comparison

It happens that the two web hosts, MochaHost and HostGator, are both established in the year of 2002. In the industry, however, they position themselves in a different place. Though both of them have survived in the fierce competition for 15 years, the former one is still a small-sized company while the latter one is a leading web host earning its reputation.

You may hold the idea that small hosting companies are better worthy of your going because they will treasure you more due to the fewer users. But things may not necessarily turn out that way. A good web host still needs to be estimated on many aspects, such as pricing, feature, uptime, speed, and support. Our job is to help you have a clear idea about the two web hosts, which is backed by our monitoring results.

Rating MochaHost HostGator
Prices 4 4
Features 2 4.5
Performance 3 4.5
Support 2.5 4.5
Learn More MochaHost Review HostGator Review

Having dug into the details, we sincerely tell you that HostGator is an ideal hosting provider even if compared with not only MochaHost but also many other competitors. The reasons are given by the below rating table and detailed analyses. Admittedly, MochaHost still has a good point namely pricing advantage.

MochaHost Edge on Pricing

In the regular time, the MochaHost plans (Soho, Business and Mocha) are priced from $3.95/mo, $4.90/mo and $10.35/mo. After a considerable discount, however, new customers can pay as low as $1.95/mo, $2.45/mo and $6.21/mo. You need to pay attention that extra $5 setup fee will be charged for 1/3-month billing.

In comparison, the HostGator plans (Hatchling, Baby and Business) are charged from $6.95/mo, $9.95/mo and $14.95/mo regularly. But with the coupon code HG45PERCENT, you can get the prices down to $3.82/mo, $5.47/mo and $8.22/mo respectively. Unlike MochaHost, HostGator does not require any extra money for setup no matter what billing cycles you choose.

HostGator Promotional Link Activation

In terms of pricing, MochaHost is the winner via the cheaper plans and more considerate refund policy. Though it is nice for HostGator to support 45-day money back guarantee, MochaHost even ensures a full refund within the first 30 days and a pro-rated refund within 180 days.

HostGator Edges

Attracted by the MochaHost cheap prices, you will get a headache just like drinking a cheap wine due to the endless troubles in the future, such as the limited features, awkward performance, and poor support. Though HostGator charges you a little higher, it can spare you from those. We will take a close look at what edges HostGator has.

Richer Advanced Features

Simply judging from the basic features, we hardly tell one from the other. The reason is that the two web hosts offer cPanel, 1-click script installer, unlimited disk space, and unlimited bandwidth for their shared hosting plans.

However, things turn different when we turn our eyes towards the advanced features. We find HostGator is in support for the following features when we compare their basic plans: Soho and Hatchling.

Feature MochaHost HostGator
Plan Soho Hatchling
Shared SSL Certificate No Yes
Free Site Builder No Yes
SSH Access No Yes
Perl No Yes
Ruby No Yes
CGI No Yes
Cron Jobs No Yes
Hotlink Protection No Yes
Ecommerce Shopping Cart No Yes

Better Performance

Being confident in the uptime, MochaHost guarantees that there will be no network interruption. For any downtime occurred, MochaHost will credit you accordingly. As for HostGator, it only guarantees 99.9% uptime for all shared hosting plans.

Dramatically, it is the MochaHost users that complain a lot about the downtime while HostGator is well-known for its reliable hosting environment reflected by the following chart. Some of the MochaHost users indicate that they finally decide to move elsewhere after having suffered a great loss of customers.

If you hold any expectation for MochaHost delivering a fast speed, you will find that you are wrong. Our monitoring tells that the MochaHost server response time averages over 800ms while HostGator only needs about 330ms to make a response to requests. You can have a reference to the following chart on the HostGator server response time recorded by our editors in the past 30 days.

Considerate Support

The two web hosts both guarantee 24×7 technical support through live chat, phone, and ticket. It surprises us that the MochaHost phone support is only available for callbacks. Considering that, we have the reason to doubt whether MochaHost really provides phone support.

When we contact the MochaHost team via live chat, we are disappointed about the useless support. The team members do make a quick response to our problems. However, what they do is to prolong the problems instead of solving them immediately. We are required to create a ticket and then wait for hours. In a word, the online chat support is completely useless.

MochaHost may take HostGator as a good example because HostGator shapes a solid support team consisting of many well-trained technicians. We really think highly of the HostGator chat support because our problems are addressed in time.

Conclusion

So far, we have not found any reason for you to go with MochaHost except for the cheap prices. In a big picture, we highly recommend HostGator who lives up to its reputation and provides users with quality hosting services. It is true that HostGator charges you a little higher, but you can take advantage of the coupon code or promotional link to get the best discount.