NameCheap VS GoDaddy – Drupal Hosting Comparison

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NameCheap and GoDaddy are both web hosting providers and well-known domain registrars. They have been competing with each other in domain registration for nearly 15 years, and maybe that is why now they both offer shared hosting, VPS and dedicated servers.

This comparison between the 2 companies is about the shared hosting, analyzing their quality, pricing, feature, support and anything else important to help you differ them apart. If you are hesitating about which company to go for hosting Drupal, this post gives you the answer.

What Do They Offer

NameCheap started offering shared hosting in 2006, and now there are altogether 4 plans. You can see their differences in below.

  • Value: $0.82/mo (9.88/year), including 3 hosted websites, 20 GB disk storage, 50 FTP users, 50 email accounts, 50 MySQL databases, and unlimited bandwidth.
  • Professional: $1.66/mo ($19.88/year), including 10 hosted websites, 50 GB disk storage, 100 FTP users, 100 MySQL databases, and 100 PostgreSQL databases.
  • Ultimate: $2.49/mo ($29.88/year), including 50 hosted websites, and unlimited resources.
  • Business SSD: $19.88/mo, including unlimited hosted websites, 20 GB SSD storage, 5000 GB bandwidth, and unlimited amount of other resources.

The first 3 plans are unbelievably cheap. You can even host 3 websites with less than $1/mo. But note that the prices listed above only apply for the 1st year of subscription, and the renewal costs $38.88/year, $78.99/year and $129.99/year respectively, which is 4 times higher.

Compared with NameCheap, GoDaddy seems to offer much more expensive shared hosting solutions. This company has 3 upgradable plans.

  • Economy: $4.99/mo (regularly $6.99/mo), including 1 hosted website, 100 GB disk storage, 100 email accounts, 50 FTP users, and 10 MySQL databases.
  • Deluxe: $5.99/mo (regularly $8.99/mo), including unlimited websites, storage, bandwidth, 50 FTP users, 25 MySQL databases, and 500 email accounts.
  • Unlimited: $7.99/mo (regularly $14.99/mo), including unlimited resources, 1000 email accounts, premium DNS, and 1-year free SSL certificate.

When pricing is the only consideration, NameCheap is a better choice than GoDaddy.

What Do They Share in Common?

Good domain name registration services

It is undeniable that NameCheap and GoDaddy have been doing well in domain registration. They offer a huge variety of TLDs worldwide at affordable prices, and make domain registration, management, protection and transfer easy for everyone. They are some of the best places to purchase a new domain.

Drupal compatibility & ease of use

They both can guarantee the complete compatibility with Drupal. NameCheap has installed Apache 2.x, PHP 5.2-5.6 and MySQL 5 on all shared servers, and GoDaddy offers PHP 5.4-5.5 and MySQL 5.

The ease of use is ensured by 1-click Drupal installation and cPanel. The former makes it easy to install and update Drupal, and the latter, as is known, is the #1 Linux web hosting control panel which is built with rich features.

No detailed information about the data centers

Both of NameCheap and GoDaddy are large companies using multiple data centers, but neither of them offers enough detailed information about their servers and other data center facilities.

NameCheap does maintain a page about data centers and networks on the official site, but it only provides data center locations and some details about the domain registration infrastructure and the Cloud Email facilities. The only information about web hosting is that the data centers in Atlanta, GA, Phoenix AZ, and Dallas, TX serve hosting users.

GoDaddy only says that they have 14 facilities in multiple locations of the US, Asia and Europe, but there is no other piece of information on its official site indicating any description about the facilities.

Slow hosting speed

GoDaddy has been known to be slow for web hosting, and according to our monitoring, NameCheap is not excellent in speed, either. The average server response speed of NameCheap is approximately 10% faster than that of GoDaddy in the past 3 months.

Now see GoDaddy server response time for the last 30 days.

What Differs Them from Each Other?

Shared hosting extras

NameCheap does not offer any free extra for shared hosting – no free domain or advertising credits. On the contrary, GoDaddy provides a free domain for the initial term of annual billing users. You may also receive Yahoo/Bing search credits from GoDaddy.

Uptime statistics

Both companies have an uptime guarantee – 100% for NameCheap and 99.9% for GoDaddy. GoDaddy claims that if they fail to maintain the guarantee in a month, you can request in-store credits. For both companies, downtime is solely determined by them, and they do not publish any uptime statistics officially.

To make an unbiased judgment about their reliability in uptime, we have conducted uptime monitoring for more than half a year. The results show that GoDaddy is a little better than its competitor as it can achieve 99.9% uptime in most months while NameCheap averages 99.85% only. Not very bad.

The chart below includes the recent monitoring statistics for GoDaddy.

Refund guarantee

NameCheap guarantees 14-day refund. If you cancel an account after the first 14 days of signup, you are not eligible for any refund. With GoDaddy, you are able to receive a full refund within the first 45 days of purchase and ask for a refund in the form of credits for the pre-payments of unused services.

Support methods

NameCheap offers technical support through live chat and email. No phone number is available for making a call to the support team. Besides, this company’s support service has always been criticized for slow response.

GoDaddy once only allowed customers to ask for support through email tickets and phone, but now they also offer live chat. What we do not understand is that we sometimes cannot even find the live chat box on their website, which is really confusing.

Who Wins the Competition?

NameCheap is cheap for the initial term, but the shared hosting is slow and does not perform well in uptime. On the other hand, GoDaddy is more risk-free, while the slow speed and high costs have pulled down the worth of the shared solutions.

What more choices? Check out the solutions offered by the following web hosts.