Founded in 1979, Network Solutions used to be a provider mainly focusing on domain registration service. However, since 2003, it has grown to be one of the popular companies who offer various web solutions, not only including domain registration, but also email solution, website development, online marketing services, and web hosting products.
So, how about its Drupal hosting solution? Have this host done a good job? To answer these questions, we made this Network Solutions review in the following, mainly from the aspects of pricing, hosting features, reliability, performance and technical support.
Before moving on, you can take a look at the general Network Solutions ratings.
Pros of Network Solutions
Fully Drupal Compatible
In order to run Drupal properly, some basic requirements are needed. We find that this web host not only utilizes the latest version of PHP, MySQL database, but also uses Apache web server. Besides, it allocates each plan with at least 300 GB of disk space and 256 MB of PHP memory.
What’s more, this company also uses suPHP as PHP handler. All of these make Network Solutions full compatible with Drupal.
There are some benefits you can enjoy if you purchase services from Network Solutions.
- Extensive library of open source applications, including WordPress, Joomla, Drupal, etc.
- nsMail with spam and virus protection included in each web hosting package.
- Secure FTP & Secure Copy for you to transfer sensitive files securely.
- Free website building tool.
Cons of Network Solutions
Drupal Hosting Pricing & Feature
Network Solutions has 3 advanced shared hosting packages named Essential Hosting, Professional Hosting and Premium Hosting, which are regularly priced at $7.90/mo, $10.55/mo and $23.12/mo. Though a default promotion makes the price effectively start at $2.99/mo, it only applies to the first month.
Each plan comes with some basic features. Take the Essential Hosting plan for example, it includes 300 GB of disk space, unlimited bandwidth, 1 free domain, 1000 emailboxes, 1 GB email storage, 25 FTP accounts, and programming languages like PHP, Perl, Python, Ruby, etc.
|Feature||Essential Hosting||Professional Hosting||Premium Hosting|
|Disk Space||300 GB||500 GB||Unlimited|
|MS SQL Database||2(200MB)||3(200MB)||5(300MB)|
|Email Storage||1 GB||1 GB||1 GB|
|Perl, Python, Ruby||Yes||Yes||Yes|
However, given that the pricing and compared with other web hosts, like BlueHost, Network Solutions is neither cost-effective nor rich-featured.
Actually, Network Solutions has a 99.99% uptime guarantee, however, it does not mention anything on the compensation if they fail to meet the promise. According to our monitoring, we find the uptime of Network Solutions is barely satisfactory, keeping an average of 99.81%.
Network Solutions Uptime:
As a matter of fact, we are not surprised for the poor reliability after we have checked its official website. There are very limited information about their data center, server, hardware and infrastructure, which are key factors for the reliability.
To test the performance of Network Solutions, we hosted a site with it for a long time. The result disappointed us a lot, taking averagely 750ms for the server response. What can explain the poor performance may be its lack of quality hardware, infrastructure and speeding-up related technologies and tools.
Network Solutions Server Response:
Custom Control Panel
Instead of utilizing the most popular and easy to use cPanel, Network Solutions uses a custom control panel. Therefore, for those who are newbies or used to cPanel, as they are not familiar with the interface of the custom control panel, website management may be a little difficult.
Money Back Guarantee & Cancellation Policy
Most web hosts provide a money back guarantee ranging from 30 to 90 days. Network Solutions also offers 30-day money back guarantee. However, this policy does not mean full refund, because it will deduct fees for some non-refundable terms that are not explained clearly on its official site.
What’s more, cancelling the service can be expensive as the cancellation fee would increase depending on the length of the contract. Take the one-year hosting package for example, $34.99 will be charged for the cancellation, which is rather unacceptable.
Network Solutions claims to offer 24×7 technical support by email and phone call. However, there is no option for live chat, which is offered by most web hosting providers. This would greatly depress those who are not able to speak fluent English, but need immediate assistance.
Actually, according to the customer reviews, we find there are many feedbacks complaining about the terrible customer support.
Summary – Is Network Solutions a Good Option for Drupal Hosting?
According to the review, we have to admit that Network Solution is 100% Drupal compatible, and comes with some benefits. However, as to reliability, performance, technical support, this web host fails to do a good job.
Therefore, we do not recommend Network Solutions for Drupal hosting, instead, we would like to introduce the following 3 web hosts who provide reliable and cost-effective Drupal hosting services.