Rochen VS HostGator – Premium Web Hosting

The Rochen VS HostGator is written for our readers who are hesitated to go with Rochen or HostGator. Do you belong to the group of readers?

In order to present you with a comprehensive review on the two web hosts, we will have a main discussion on the common factors regarding the price value, hosting performance, and customer service.

Rating Rochen HostGator
Price 4 4
Features 3.5 4.5
Uptime 2 5
Speed 2.5 4.5
Technical Support 2.5 4.5
Read More Rochen Review HostGator Review

Company Information

In terms of company size and customer base, there is a gap between the two web hosts. Rochen is a small-sized company who serves a limited number of webmasters while HostGator is a leading hosting provider who has attracted more customers.

Tested by market, HostGator stands out in the competition via the qualified hosting service. So far, it has served for over 400,000 customers and 9,000,000 domains across the world. The similarity between the two web hosts should be that they both make their own contribution to offset the emissions of the hosting operations namely minimize the impact on the environment.

Rochen VS HostGator on Pricing

The Rochen web hosting solutions (One Site and Multiple Sites) start at $4.95/mo and $8.95/mo. Generally speaking, the initial prices which are only for the first term will go up. However, Rochen promises that there is no increase on renewal.

HostGator sets the prices for the plans (Hatchling, Baby and Business) at $6.95/mo, $9.95/mo and $14.95/mo in the regular time. With the coupon code HG45PERCENT, the regular prices can be cut down to $3.82/mo, $5.47/mo and $8.22/mo. In comparison, HostGator is able to ensure you with cheaper plans for the first term. Besides, you can enjoy a longer period to try the HostGator hosting service.

HostGator Promotional Link Activation
  • Rochen: 30-day money back guarantee
  • HostGator: 45-day money back guarantee

Rochen VS HostGator on Feature

Given the similar prices, we select One Site from Rochen and Hatchling Plan from HostGator. Scrolling down the page, you will find the core features inside each package.

  • One Site: a free domain name, 20 GB disk space, unlimited bandwidth, free SSL certificates, cPanel, PHP, and more.
  • Hatchling Plan: unlimited disk space, unlimited bandwidth, cPanel, PHP, Perl, Ruby, email marketing, $100 Google AdWords credits, etc.

Since Rochen sets the limitation for the disk space for the shared hosting, One Site is suitable for 25,000 views per month and Multiple Sites for 100,000 views per month. In this situation, you need to think twice if you run a website with heavy traffic. However, you never need to worry about that if you choose to purchase a shared hosting plan from HostGator.

Rochen VS HostGator on Performance

Besides the pricing and features, you may now be curious about whether the two web hosts can ensure you with a reliable and fast hosting environment. Deeply understanding your need, we have made a test for the performance to reveal the truth.

According to our monitoring result, a conclusion can be drawn that the two web hosts both have done a good job but HostGator is the winner in the race. We have recorded that the uptime of Rochen averages 99.93% and that of HostGator 99.99% which is backed by the following chart.

In order to dig into details, we try to find the reasons for the reliable hosting environment. It does not surprise us that the two web hosts have made their own efforts to guarantee at least 99.9% uptime. We find that there are some similarities they share.

  • Deploy branded servers which can run smoothly.
  • House the servers in multiple data centers which are well-equipped with advanced facilities.
  • Assign a solid team to keep monitoring the servers and network.

Rochen VS HostGator on Customer Service

When it comes to the customer service, we find that Rochen lacks patience and technical knowledge. The Rochen support team can be only contacted by submitting a ticket via the Dashboard. However, we hardly heard voices from real users on the support holding time. It is not an easy job to make a quick response to issues without live chat and phone.

In fact, many users have accused the team of the unprofessional answers and unfriendly attitude. We cannot find the reason for the unprofessional answers because email support gives some time to investigate the issues and fix them. In a word, we believe the team members need to be well-trained.

Like most web hosts, HostGator allows you to contact the team via live chat, toll-free phone, and email when you are faced with any issues. Being responsible for the quality of customer service, HostGator has been always seeking dedicated and motivated employees. Therefore, your issues will be addressed in a professional and friendly way.

Final Thought –HostGator Is Recommended

To sum up, it is nice for Rochen to remain the renewal prices as the original ones, but you need to calm down due to the limited disk space and the poor technical support which make Rochen not a right choice. The main reason that we advise you to go with HostGator is the qualified hosting service. The below chart submitted by our readers may increase your faith in HostGator.