Founded in 2009 and located in Phoenix, Arizona, StableHost is an American web host who provides shared hosting, enterprise hosting, reseller hosting, VPS hosting and domain registration. Unlike some other big companies with thousands of employees, the company has only 10 employees who pay attention to their services and treat customers with respect. With years passing by, the company has gradually developed their reputation and had a seat in this industry.
Today we are going to make an evaluation and help readers find whether StableHost is a reliable and trust-deserving Drupal hosting provider from some significant aspects, including reputation, price, features, loading speed and technical support.
As the above editorial rating shows, StableHost is rated for 2.5 out 5 stars and we will make a detailed analysis in the following parts.
Price and Packages
StableHost releases three packages for shared hosting, involving Basic, Stable and Plus priced at $3.95/mo, $5.95/mo and $9.95/mo respectively. And the three plans are suitable for those who just start their first website, who have an established website and who host multiple websites under a single account.
As for money back guarantee, this web host promises to provide 45-day full refund which means that if you are not satisfied with the service you purchased , you can ask for money back within first 45-day.
Feature means a lot in hosting services. Taking the Basic plan as an example, this plan comes with 3GB disk space, unlimited monthly bandwidth, MySQL databases, FTP accounts, add-on domains and parked domains. In addition, all of the plans are equipped with unlimited email accounts, virus/spam filtering, SSL POP3, IMAP and SMTP.
Still, the company provides latest version of some development tools, like PHP 5.4, and MySQL 5.5. And free Perl module installation is included. Meantime, the company adopts popular cPanel to provide hosting services. 1-click installer is available with which, users can install many softwares from third party when they want. And free backup services are accessible for users in case of data loss.
There is a problem when it comes to the disk space. 3GB is apparently not enough and users can not run their website as they expect. So compared with other web hosts’ unlimited disk space, StableHost doesn’t have much advantage. Moreover, the company’s hosting service doesn’t include Python programming language.
Although StableHost is not a big web hosting company, it has not bad reputation in some forums, because it adopts LiteSpeed commercial servers which are faster than some typical web servers. With all the servers located in Limestone machine room and no overbooking, the stability of hosting can be guaranteed.
StableHost guarantees 99.9% uptime of its network and claims that they always keep great performance. The company can keep the smooth operation of servers and their technicians are monitoring the hosting performance anytime in the most effective way to minimize downtime. But coming back to reality, this company only has 10 employees, so they can’t fix the problems immediately when some emergency happens.
In terms of technical support, StableHost provides friendly service for those customers in trouble. It claims to provide 24×7 technical support to help users via phone call, email and fax. But some emergency problems cannot be solved through phone call but emails which is time-consuming. One of the biggest drawbacks of the company’s customer service is that they don’t have the most efficient and time-saving live chat.
There are many frequently asked questions and their answers in the knowledgebase. With these resources, you can have a general understanding about the company and its services. More importantly, you can ease your work and solve some simple technical problems by your own.
Conclusion – Not Recommended
Considering from the previously mentioned points, StableHost may not be a good option because of its limited feature, performance and unprofessional technical support. Therefore, we don’t recommend you to go this company.
Instead, based on our years of professional review and rating experience, we have the following recommendations for you because of their affordable prices, rich features, powerful performance and professional technical support.