This StartLogic review is embedded with the mission of helping readers evaluate whether this company is a good option for hosting Drupal or not.
Based on our real hosting experience and in-depth surveys, we will reveal both the strong points and drawbacks of StartLogic shared web hosting package. At the very beginning, read the ratings and brief introduction below to gain a general impression on this company.
Brief Introduction to StartLogic
Launched by Thomas Gorny, StartLogic has been a provider of web hosting services since November 2003. Similar to BlueHost, HostGator, and several other well-known brands, it is now a part of the large-sized Endurance International Group.
According to its official website, StartLogic is designed to help individuals and small businesses to get their ideas, stories, works, and projects online as well as thrive and grow in a confident manner. It also claims to have served more than 50,000 customers on a global scale.
Pros of StartLogic for Hosting Drupal
So far, StartLogic has released three plans for hosting Drupal, all of which come with affordable prices for the first term, multiple freebies, and a reasonable money back guarantee. Read on for more detailed explanations.
Reasonable pricing level
Currently, StartLogic prices its three hosting plans – Express, Pro, and Supercharge at $4.5/mo, $5.99/mo, and $8.99/mo for users choosing a 24-month billing term.
Frankly speaking, StartLogic pricing level is not as competitive as that of some top Drupal web hosts. However, it is also reasonable compared with some expensive hosting providers, making it possible for users to get started with a modest budget.
Multiple free extras
Within its hosting plans, StartLogic provides a couple of freebies as below to help users squeeze out some cost savings.
- $100 Google AdWords credits and $100 Yahoo!/Bing search marketing credits for all plans. Note that you need to spend $25 on Google AdWords firstly to get the bonus $100 credits.
- A Site Expresso is available for getting your websites online quickly. Users of the Pro and Supercharge plans also have an alternative site builder, that is, Weebly.
- Users of the Supercharge plan can exclusively enjoy two freebies, including free site backups and restore as well as free SiteLock Acceleration and Firewall.
30 days money back
With the purpose of encouraging users to try its web hosting services freely, StartLogic provides a 30-day money back guarantee. As it explains, users who think that StartLogic fails to meet all of their needs can request for a full refund on their hosting fees within the period specified here.
As a side note, StartLogic issues refunds for users paying through credit cards only and the money back guarantee does not apply to some add-on services like domain registration.
Cons of StartLogic for Hosting Drupal
Despite the merits presented above, StartLogic is not competitive when it comes to the offerings of basic features, ease of use, performance, and more aspects.
High renewal prices
As mentioned above, StartLogic is running a sales campaign and pricing its plans at an affordable level. However, after the initial billing terms, the company will renew all the plans at regular rates, which are certainly not budget-friendly for most users over the web.
You can check the following table for more detailed information about StartLogic renewal pricing.
Limited hosting features
Taken as a whole, StartLogic is not as generous as many other reputable web hosts regarding the allocation of server resources. Besides, Express, the plan that most beginners will consider once they decide to try StartLogic, lacks many critical features for users to create an online store, use WordPress, or enjoy a hassle-free hosting experience.
To ensure that you can understand this point more clearly, we have compared the feature offerings of StartLogic with that of BlueHost, a renowned leader in the field. The plans selected here are surely their primary plans – Express and Basic.
|Plan in Comparison||Express||Basic|
|Disk Storage||5GB||50 GB|
|phpBB & WordPress|
|CGI-BIN & PHP|
|Custom Error Pages|
|DDoS Attack Response|
|Discount||50% off||63% off|
|How to Claim||–||Link Activation|
Not easy to use
StartLogic offers vDeck 3.0 control panel that is relatively less user-friendly and powerful than cPanel, Plesk, or many other options out there. What’s more, the company does not provide a 1-click installer, making it difficult for users to quickly install most popular open source applications.
Poor hosting performance
StartLogic claims to utilize two world-class data centers in Boston, MA area and equips them with a series of solid infrastructures and advanced measures, such as N+1 power supplies, redundant routers, thousands of high-performance servers, 24×7 security, and so on.
Nevertheless, the company provides no uptime guarantee for its server and network. And according to the monitoring results that we’ve got in the real time, its performance is not so satisfying as expected.
In detail, it has averaged 99.85% only in uptime and consumed more than 750ms in server responses during the past thirty days. You can check the following screen capture of StartLogic uptime for evidence.
Unsatisfying technical support
Technical support of StartLogic is available around-the-clock through phone, live chat, and email. The company also provides a knowledgebase that comes with some basic tutorials and user guides for self-helping supports.
However, as reflected by a number of verified customers, the company’s support agents are not responsive and professional enough to help users address as well as fix issues in a timely manner.
Summary – Is StartLogic a Good Option?
After reading this StartLogic review, it is clear that the company is not an ideal option for hosting Drupal. In this case, we recommend you to try the following better choices that can not only offer you feature-rich hosting solutions but guarantee excellent server performance and professional technical support.